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Downtime Log

The Downtime Log is a stopwatch. You start it when a machine stops, and stop it when the machine runs again. Everything Availability is based on comes from here.

Logging a stoppage

  1. Choose the Machine and Shift.
  2. Optionally pick the Work Order being run and Logged By — the person recording it. The Logged By list shows the people rostered onto that shift, so it's a short list rather than everyone in the organisation.
  3. Add Notes if there's something worth saying beyond the reason.
  4. Click Log Downtime.

The stoppage is now running, and the page shows how long it's been going.

Ending a stoppage

When the machine runs again, choose a Reason and click the resume action on the open entry.

The reason is required to end a stoppage. That's deliberate: a stoppage with no reason still counts against Availability but tells you nothing about why, and reasons are what the Dashboard groups by. The list comes from Reason Codes.

One stoppage at a time per machine

A machine can only have one stoppage running at once. If you try to start a second, Enture refuses it and points you at the one already open — which is almost always the real situation: the first one was never ended.

Finding a stoppage you left open

Open stoppages are listed at the top of the page for every machine, not just the one currently selected. This matters because a stoppage you started, then navigated away from, is otherwise easy to lose track of — and it keeps counting the whole time.

The machine you have selected shows its own open entry in the main panel; every other machine's open stoppages appear in the list above it.

Tip

If a stoppage has been running far longer than seems plausible, it was probably never ended. End it with the right reason rather than deleting it — the time genuinely was lost, and deleting it just moves the problem into Availability.

Past entries

The table below shows recent stoppages for the selected machine, with their start and end times, duration, reason and notes.

Correcting a stoppage

Engineers see Correct and Delete actions on each row.

Correct lets you change the reason and the notes. Start and end times are deliberately not editable: those are what the stopwatch actually observed, and Availability is measured from them. If the times themselves are wrong — a stoppage left running for hours after the machine restarted, say — delete the entry and log it again with the real times.

Delete removes the entry entirely. Use it for a stoppage that never happened; don't use it to hide time that genuinely was lost.

Note

Because every figure is worked out from these entries rather than stored, a correction takes effect immediately and everywhere — the Dashboard, the work order's OEE and the job card's alike. Nothing has to be recalculated by hand.

Tip

Operators can't correct entries; only engineers can. So it's still worth getting it right at the time — start the stopwatch when the machine stops, and end it with the right reason when it restarts. Never work around a mistake with a compensating entry: that leaves two wrong entries instead of one.