Triggers¶

A Trigger is a rule on a single parameter — when the parameter's value satisfies a condition you define, Enture opens a notification. Triggers power the notification bell, the Trigger Notifications page, and — if you attach an Escalation Matrix — active email/Telegram alerts.

Creating a trigger¶

1. Open the Triggers & Actions application and go to Triggers in the sidebar.
2. Click Create Trigger.

3. Fill in the fields:

   Field	Description
   Name	A short, descriptive name — this is what shows up in notifications.
   Operator	The comparison to apply to the parameter's value (greater than, less than, equal to, and modulus variants of each, plus bit-high/bit-low for status-word style parameters).
   Target Value	The value the operator compares against.
   Wait Time (sec)	How long the condition must remain true before a notification is raised. Use this to avoid noise from brief, self-correcting spikes.
   Category	Groups this trigger's alerts in the Machine Issues dashboard. Pick one of the suggested categories (Power Quality, Motor, Thermal, etc.) or leave it as Custom.
   Escalation Matrix	Optional. Attach an Escalation Matrix if this trigger's alerts should actively notify people and escalate if unacknowledged. Leave as None if the alert only needs to be visible in the notification bell/list.

4. Click Submit.

Once created, the trigger still needs to be attached to the parameter(s) it should watch. Open the parameter's details page and use the Triggers panel to attach it — a trigger can be attached to more than one parameter.

Editing a trigger¶

Open the trigger from the trigger list and update its Name, Wait Time, Category, or Escalation Matrix. The operator and target value are fixed at creation and can't be changed on an existing trigger — create a new trigger if the condition itself needs to change.

Disabling a trigger¶

Toggle Disabled on the trigger to stop it from firing without deleting its configuration or history. A disabled trigger keeps its past notifications but won't raise new ones until re-enabled.

What happens when a trigger fires¶

1. The edge device evaluates the condition and, once it's been true for the configured Wait Time, sends the trigger event to the cloud.
2. A notification appears in the notification bell and the Trigger Notifications page.
3. If an Escalation Matrix is attached, the first level's group is notified according to the matrix's configured delay — see Escalation Matrix for how that works.
4. The notification stays open until someone acknowledges it, or the underlying condition clears (whichever your organisation's process calls for).